Our bank of drying fans and dehumidifiers quickly dry the structure of your property before mold or mildew can grow.
Pumps and special extraction vacuums can handle extreme amounts of water and quickly drain a flooded basement.
Our cleanup isn't complete until we make sure that every contaminated surface is treated and sterilized for your safety.
Emergency water damage happens when least expected. It could be from various sources such as broken pipes, water heater leak, malfunctioning washing machine, dishwasher overflow, ice dams, and natural disasters such as floods. In such a case, time is of the essence because the
situation gets worse with every ticking second. The water has to be removed within the shortest time possible to minimize damage. When it occurs, immediately contact a trusted water damage and restoration company that offers emergency water extraction and water removal services, so they send technicians to your home. In the meantime, turn off electricity, shut off the water source if possible, and consult with the company on what other steps you can take to minimize the damage as you await their arrival.
What is emergency water extraction and water removal? It is simply the process through which excess water and moisture from sources
mentioned above are removed from your home. Each case of water damage is usually unique, so there isn't a rigid set of rules handle all situations. However, most companies will take the following steps to ensure they bring your home back to the pre-damaged condition, or closest to it.
Step 1: Survey of the water emergency.
It involves using moisture detectors to find out where there is excess moisture in the house. Infrared cameras are used by some companies to
locate water that cannot detected with the naked eye.
Step 2: Move content from the affected areas
Water causes damage to furniture, books, art, appliances, electronics and other materials. The dry ones are moved to a safe area while those that have been affected are set aside for drying and treatment. As the homeowner, it is advisable to discard content whose cost of salvaging would
exceed its current value.
Step 3: Structure drying
Company agents come with submersible pumps to pump water out of the house. They also use truck-mounted pumps to extract water from the home and take it elsewhere. Dehumidifiers are used to reduce humidity levels in the home and keep moisture from building up again. Ventilation, windows, and doors are opened to quicken the drying process. Vacuums help to dry all parts of the house including crawlspaces and basements if affected. [Note: Do not use your household vacuum for water extraction to avoid possibility of electric shock]
Step 4: Extract water from surfaces, carpets, and upholstery
Company agents use extraction vacuum to remove water from carpets and upholstery. In some cases, carpets and padding are usually removed
to ensure proper drying, but this should be avoided if possible. A wet carpet is at its weakest, and moving it could interfere with the structure of its
Step 5: Clean and sanitize affected areas
The level of cleaning required is determined by the sources of water, which are categorized as follows. The first category is clean water supply lines and other clean sources. This water poses no threat to humans and requires a simple clean up. The second category is water that has contaminants that could be bad for your health. Common sources of this are dishwashers, toilet bowls, and sump pumps. It requires a thorough cleaning to avoid infections and growth of mold. The third category is extremely dirty water from sewage connections and other unsanitary sources. For this case, intense cleaning and specialized treatment has to be done to avoid discomfort and sickness.
Step 6: Treatment for content and surfaces
Affected household items and personal belongings will need to be treated so as to control the damage and make them safe for use again.
Agents use products such as disinfectants to prevent bacteria from spreading, deodorizer to eliminate foul smells, and germicides to kill germs.
Step 7: Monitoring
After water extraction and water removal process, companies make a follow up (preferably after every 24 hours) to check on the drying process. When the process is complete, they move back your content to the original location.
There are several benefits associated with seeking water extraction services. It saves you repair cost by reducing damage to property. It prevents water from spreading to unaffected areas. It salvages as much property as possible. It prevents secondary damage to property, and reduces chances of bacteria growth and spread in the home. All this will ensure your family safety and healthy. Although your family may be temporarily displaced during the water removal process, it is worth it because the company guarantees your life and daily routine soon go back to normal.
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It helps to keep an up to date account of the approximate value of possessions for an insurance claim in case of water emergency.
Show all members of the household where the main switches for electricity and water are, so as to ensure their safety.